We're right in the heart of Toronto, super easy to get to whether you're coming from Pearson Airport or anywhere downtown. The neighborhood's got tons going on, but once you step inside, it's like entering your own private sanctuary.
Sometimes you just need a quick answer. Here's how to reach the right department.
Look, we get it - questions don't follow a schedule. Whether it's 3 AM and you're wondering about early check-in, or you're planning six months ahead for a conference, our team's got your back.
Our front desk is staffed 24/7, and our reservations team typically responds to emails within a couple hours during business hours. Need something urgent? Just pick up the phone - that's what we're here for.
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